Question 1

What should I do immediately after a storm damages my roof?

Accepted Answer

Document everything first — exterior photos from the ground, interior photos of any water intrusion, and any debris on your property. Call us before you call your insurance carrier. We do same-day emergency tarping to stop further damage and we photo-grade the roof before any adjuster shows up, which protects your claim.

Question 2

Will my homeowner's insurance actually pay for a new roof?

Accepted Answer

If the damage is storm-related (hail, wind, fallen tree, or covered debris), most policies cover repair or full replacement after the deductible. The key is documentation. Hypha walks the roof with your adjuster, provides a carrier-aligned scope of work, and files supplements when the initial scope misses code-required upgrades.

Question 3

Do you handle the insurance paperwork or do I?

Accepted Answer

You file the claim, we handle the rest. From inspection report to adjuster meeting to supplement requests to final invoice, we work directly with your carrier. You sign off on each step but you're not buried in paperwork.

Question 4

How fast can you get someone out after a storm?

Accepted Answer

For active emergencies (active leak, missing shingles, exposed deck), we aim for same-day emergency tarping in the greater Atlanta metro. Full inspections typically happen within 48 hours.

Question 5

What if my insurance company denies the claim or underpays?

Accepted Answer

It happens. We document with photo-grade evidence and code references that give your claim a fair second look. If a supplement is warranted, we file it with your carrier directly. We've overturned denials before.

When the storm passes, Hypha picks up.

Call (877) 464-9742 — we'll be on your roof same day.

What to do in the first 72 hours.

Document

Call Hypha

File the claim

Get rebuilt

Ready for an inspection? It's free.